Cancellation:
- Before Delivery: You may cancel your order up to 24 hours before the scheduled delivery time. To cancel, please contact our customer service team.
- After Delivery: Once an order has been delivered, it cannot be canceled.
Refunds:
Processing Time: Refunds will be processed within 7-10 business days and credited back to the original payment method.
Incorrect Orders: If you receive an incorrect order, we will issue a full or partial refund, depending on the situation.
Service Issues: In the event of a service failure, such as a missed delivery, you may be eligible for a refund.